need keys and or a key code for a customer

a customer has lost her keys to her safe and i would like to see if we could get the key code or does she need to contact you instead?
the model and sereial number is as follows
m10-70
000518

Answers:

From: Michael Peyser

we cannot find or decode any combination using these info. all we can do is to search for records of the correct combo.

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